Privacy Policy
Website: https://slctransferprints.com/
Business: SLC Transfer Prints / Salt Lake City Branding
Effective Date: October 20, 2026
Last Updated: October 20, 2026
1. Introduction and Scope
SLC Transfer Prints, also associated with Salt Lake City Branding (“we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit www.slctransferprints.com, create an account, purchase products, upload artwork, contact our team, or otherwise interact with our services.
Our business specializes in Direct-to-Film (DTF) transfer printing, gang sheets, and related printing products and services.
This policy applies to information collected through our website, online ordering system, customer service communications, and related digital services. It is intended primarily for customers in the United States and addresses additional privacy rights where applicable under laws such as the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), the California Online Privacy Protection Act (CalOPPA), and the European Union General Data Protection Regulation (GDPR), where applicable.
By using our website, you acknowledge that you have had the opportunity to review this Privacy Policy. Where consent is legally required, we will request it separately.
2. Information We Collect
We may collect the following categories of information, depending on how you interact with our website.
A. Personal Information You Provide
Contact and identity information
- Name and business name.
- Email address.
- Telephone number.
- Billing and shipping addresses.
Account information
- Username and account details.
- Passwords, which should be stored in appropriately protected, hashed form by the relevant platform.
- Account preferences and order history.
Order and payment information
- Products ordered, quantities, order totals, and transaction history.
- Shipping, delivery, and billing details.
- Payment confirmation and transaction identifiers.
Payments may be processed by third-party providers such as Stripe and PayPal. We do not intend to collect or store complete payment card numbers or security codes on our own systems when payment processing is handled by these providers.
Artwork and uploaded files
When you place an order, you may submit artwork, logos, photographs, designs, or other files for DTF transfer printing. These files may contain personal information, business branding, or other information you choose to include.
Please upload only files you are authorized to use. You are responsible for ensuring that your submissions do not unlawfully disclose another person's personal information or infringe another person's rights.
Communications and customer support
- Messages, inquiries, feedback, and support requests.
- Information you provide when requesting quotes or discussing an order.
- Records of communications needed to resolve customer service issues.
Please avoid including sensitive personal information in customer service messages unless it is genuinely necessary.
B. Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- Internet Protocol (IP) address.
- Browser type and version.
- Device type, operating system, and screen information.
- Pages viewed, links clicked, and website navigation activity.
- Referring website or source.
- Approximate location derived from your IP address.
- Dates, times, and duration of visits.
- Cookie identifiers and similar tracking information.
- Technical logs and diagnostic information.
The specific information collected depends on your device, browser settings, website configuration, and the third-party technologies enabled on our website.
C. Information From Third Parties
We may receive limited information from service providers that help us operate our business, such as payment confirmations, fraud-prevention signals, shipping updates, analytics reports, and marketing engagement information.
We use this information to complete transactions, maintain our website, protect our business, and improve our services.
3. How We Collect Your Information
We collect information through several methods.
Directly from you: When you create an account, complete checkout, submit an order, upload artwork, sign up for communications, fill out a form, or contact customer support.
Automatically: Through cookies, pixels, analytics technologies, server logs, security tools, and similar technologies operating when you browse or use our website.
Through service providers: When payment processors, ecommerce platforms, shipping providers, analytics services, or other authorized vendors provide information needed to perform their services.
Through business communications: When you contact us by email, telephone, or other available communication channels.
We aim to collect only information that is reasonably necessary for our business purposes.
4. How We Use Your Information
We may use personal information for the following purposes:
Order fulfillment and business operations
- Process purchases and payments.
- Prepare and fulfill DTF transfer and gang sheet orders.
- Receive and manage uploaded artwork.
- Arrange shipping, delivery, or local pickup where offered.
- Send order confirmations, receipts, and shipping updates.
Account management
- Create and maintain customer accounts.
- Authenticate users and support account access.
- Maintain order history and customer preferences.
Customer service
- Answer questions and resolve complaints.
- Provide order updates and technical assistance.
- Respond to requests for quotes or product information.
Website operation and improvement
- Diagnose technical issues.
- Monitor website performance.
- Understand how visitors use our website.
- Improve navigation, checkout, and the customer experience.
Security and fraud prevention
- Detect suspicious transactions and unauthorized activity.
- Protect accounts and website systems.
- Enforce our terms and protect our legal rights.
Marketing and communications
- Send promotional emails or other marketing communications where permitted.
- Provide information about products, services, and offers.
- Measure the effectiveness of marketing campaigns, subject to applicable consent and opt-out requirements.
You may unsubscribe from promotional emails using the unsubscribe link provided in the message. Transactional communications, such as receipts and important order updates, may still be sent when necessary.
Legal and regulatory obligations
We may use or retain information to comply with applicable laws, respond to lawful requests, maintain business records, resolve disputes, or establish and defend legal claims.
We do not intend to use personal information for purposes materially different from those described here without providing additional notice or obtaining consent where required.
5. Sharing and Disclosure to Third Parties
We do not sell personal information for money. We also do not intend to sell or share personal information for cross-context behavioral advertising, as those terms are defined under applicable California privacy law.
However, some third-party analytics and advertising technologies may collect or receive information about your activity on our website. Depending on how those technologies are configured, their use could qualify as “sharing” under California law even when no money changes hands.
We will configure and use these tools consistently with our stated privacy practices and applicable law. If our practices change, we will update this policy and provide required opt-out or consent mechanisms.
Service Providers and Business Partners
We may disclose information to the following categories of recipients when necessary:
Shopify or WordPress: Our website platform or content management provider, depending on the systems currently in use, may support website hosting, ecommerce functionality, account management, and order processing.
Stripe and PayPal: Payment providers may process payment information, verify transactions, and help prevent fraud under their own privacy policies.
Cloudflare: If enabled, Cloudflare may provide website security, traffic management, performance, and related infrastructure services.
Google Analytics: If enabled, Google Analytics may collect website usage and device information to help us understand visitor activity and website performance.
Meta/Facebook Pixel: If enabled, Meta tracking technologies may collect website interaction or event information to measure advertising performance or support advertising-related features. Such activity may require consent or an opt-out mechanism, depending on applicable law and configuration.
Klaviyo: If enabled, Klaviyo may help manage customer communications, email marketing, and related campaign analytics.
We may also disclose information to shipping companies, fulfillment partners, professional advisers, regulators, law enforcement, or other parties when reasonably necessary for the purposes described in this policy or when legally permitted or required.
Our service providers are authorized to process information as necessary for their services and subject to applicable contractual and legal requirements. Their independent privacy practices are governed by their own policies.
We do not authorize service providers to use personal information for purposes that we are legally prohibited from allowing.
Business Transfers
If our business is involved in a merger, acquisition, financing, restructuring, or sale of assets, information may be transferred as part of that transaction, subject to applicable privacy laws.
Legal Requirements
We may disclose information when necessary to comply with applicable law, respond to valid legal process, protect individuals' safety, investigate fraud, or defend our legal rights.
6. Cookies and Tracking Technologies
Our website may use cookies, pixels, tags, local storage, and similar technologies.
Cookies are small files stored on your device that help websites remember information about your visit.
Types of Cookies
Essential cookies: Support necessary website functions, such as shopping carts, checkout, account authentication, and security.
Functional cookies: Remember preferences and settings to improve your experience.
Analytics cookies: Help us understand traffic, visitor behavior, and website performance.
Advertising and measurement technologies: If enabled, these technologies may measure campaign performance, attribute purchases to advertising, or support targeted advertising features.
Managing Cookies and Tracking
You can manage cookies in several ways:
- Use the cookie preference tool on our website, if available.
- Adjust your browser settings to block or delete cookies.
- Use available opt-out mechanisms provided by third-party analytics or advertising services.
- Enable a legally recognized Global Privacy Control (GPC) signal where supported and applicable.
Blocking essential cookies may affect shopping cart functionality, account access, checkout, or other website features.
Browser-based cookie controls may not automatically stop all forms of tracking, and deleting cookies does not necessarily remove information already collected by third parties.
Where required by law, we will obtain consent before activating nonessential cookies or tracking technologies. We will also honor applicable opt-out requests and legally recognized browser-based opt-out signals.
Third-Party Privacy Controls
You can learn more about the practices of our potential service providers through their official privacy resources:
- Google: https://policies.google.com/privacy
- Meta: https://www.facebook.com/privacy/policy/
- Shopify: https://www.shopify.com/legal/privacy
- Stripe: https://stripe.com/privacy
- PayPal: https://www.paypal.com/us/legalhub/privacy-full
- Cloudflare: https://www.cloudflare.com/privacypolicy/
- Klaviyo: https://www.klaviyo.com/legal/privacy/privacy-notice
The services and links above are provided for reference. Only the providers actually used on our website will be relevant to your visit.
7. Data Security Measures
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.
Depending on the systems in use, safeguards may include:
- HTTPS encryption for information transmitted through our website.
- Access controls and account permissions.
- Password protection and secure authentication practices.
- Security monitoring and technical updates.
- Third-party payment processing.
- Appropriate vendor and platform security controls.
- Secure handling of customer records and uploaded artwork.
No website, internet transmission, or electronic storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security.
You are responsible for maintaining the confidentiality of your account credentials and notifying us if you suspect unauthorized use of your account.
If a security incident affects personal information, we will investigate and provide notices when required by applicable law.
8. Data Retention Period
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, unless a longer period is required or permitted by law.
Retention periods vary by information type and business need.
- Customer and order records: Retained as needed to fulfill orders, manage accounts, handle returns or disputes, and comply with tax and accounting requirements.
- Payment and transaction records: Retained according to applicable financial, accounting, fraud-prevention, and legal requirements.
- Account information: Retained while your account remains active and for a reasonable period afterward when necessary for legitimate business or legal purposes.
- Uploaded artwork: Retained as necessary to process orders, provide customer support, manage reorders, or comply with legal obligations. The actual retention period depends on our operational practices.
- Customer support communications: Retained as necessary to respond to inquiries, maintain records, and resolve disputes.
- Marketing information: Retained until you unsubscribe, withdraw consent where applicable, or the information is no longer needed, subject to necessary suppression records.
- Analytics and technical logs: Retained according to the settings and retention periods of our systems and service providers.
When information is no longer necessary, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to legal and technical limitations.
You may request deletion of eligible personal information as described below.
9. Your Privacy Rights
Depending on where you live, the nature of your relationship with us, and whether a particular privacy law applies to our business, you may have rights concerning your personal information.
A. California Privacy Rights — CCPA/CPRA
If you are a California resident and our business is subject to the CCPA/CPRA, you may have the right to:
Know and access: Request information about the categories and specific pieces of personal information we collect, use, disclose, or otherwise process, subject to applicable exceptions.
Delete: Request deletion of personal information we have collected, subject to legal exceptions.
Correct: Request correction of inaccurate personal information.
Opt out of sale or sharing: Direct us not to sell or share your personal information as those terms are defined under California law, including sharing for cross-context behavioral advertising.
Limit certain uses of sensitive personal information: Where applicable, request limitations on qualifying uses and disclosures.
Non-discrimination: Exercise your privacy rights without unlawful discrimination in pricing, service, or treatment.
Understand disclosures: Request information about the categories of personal information collected and the categories of recipients to whom information is disclosed, as required by law.
Based on our stated practices, we do not sell personal information for money or intentionally share it for cross-context behavioral advertising. Nevertheless, the use of certain analytics or advertising tools may constitute sharing under California law. If applicable, we will provide the required opt-out mechanisms and honor valid requests.
We will not discriminate against you for exercising rights protected by applicable law.
B. Other U.S. State Privacy Laws
Residents of other states may have rights under applicable state privacy laws, depending on the law's scope and our business's obligations.
These rights may include access, correction, deletion, data portability, and opting out of targeted advertising, certain profiling, or the sale of personal information.
Where required, we will provide an appeal process if we decline a qualifying privacy request.
C. GDPR Rights — Where Applicable
If the GDPR applies to our processing of your personal information, you may have the right to:
- Access your personal data.
- Correct inaccurate or incomplete information.
- Request erasure of personal data in qualifying circumstances.
- Restrict certain processing activities.
- Receive certain personal data in a portable format.
- Object to processing based on legitimate interests.
- Withdraw consent where processing relies on consent.
- Lodge a complaint with a competent data protection supervisory authority.
Where required, we will identify the applicable legal basis for processing, such as performance of a contract, compliance with legal obligations, legitimate interests, or consent.
These rights are not absolute and may be subject to exceptions under applicable law.
D. How to Submit a Privacy Request
To exercise a privacy right, contact us using the privacy contact details in Section 13.
Please include enough information for us to understand your request and identify the relevant records. We may ask you to verify your identity before fulfilling a request, and we will not request more information than reasonably necessary for verification.
Where legally permitted, an authorized agent may submit a request on your behalf, subject to applicable authorization and verification requirements.
We will respond within the timeframes required by applicable law. If we cannot fulfill a request, we will explain the reason where required.
There is no charge for ordinary privacy requests unless applicable law permits a reasonable fee in specific circumstances.
E. Marketing Opt-Outs
You can unsubscribe from promotional emails using the unsubscribe link in the message. You may also contact us to request removal from marketing communications.
Please note that opting out of marketing does not prevent us from sending essential transactional messages, such as receipts, payment confirmations, or important order updates.
10. Children's Privacy
Our website and services are intended for a general audience and are not directed to children under 13.
We do not knowingly collect personal information directly from children under 13. If we learn that we have collected such information without legally required authorization, we will take reasonable steps to delete it.
A parent or legal guardian who believes a child has provided personal information may contact us using the details in Section 13.
If a child under 13 has submitted information or artwork through our website, please identify the relevant account or submission when contacting us so we can investigate.
11. International Data Transfers
Our business primarily serves customers in the United States. However, some of our technology providers may process or store information in other countries, depending on their infrastructure and service arrangements.
If personal information is transferred internationally and applicable law requires additional safeguards, we will take reasonable steps to ensure that the transfer complies with those requirements.
Where the GDPR applies, this may include using an adequacy decision, appropriate contractual safeguards, or another lawful transfer mechanism.
Different countries may have privacy laws and protections that differ from those in your state or country of residence.
12. Updates and Effective Date of This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website features, service providers, data practices, or legal requirements.
When we make changes, we will update the “Last Updated” date at the beginning of this policy. Where required by law, we will provide additional notice or obtain consent before implementing material changes.
We encourage you to review this page periodically to stay informed about how we handle personal information.
Effective Date: October 20, 2026
Last Updated: October 20, 2026
13. Contact Information
If you have questions about this Privacy Policy, want to exercise a privacy right, or have concerns about how your personal information is handled, please contact us.
Business: SLC Transfer Prints / Salt Lake City Branding
Website: https://slctransferprints.com/
Privacy Email: support@slctrasnferprints.com
Mailing Address: 54 E Cleveland Ave, Salt Lake City, UT 84115
We will review your inquiry and respond within the timeframe required by applicable law.
Thank you for trusting SLC Transfer Prints with your information. We appreciate your business and are committed to handling your personal information responsibly.
